Hair & Makeup Terms & Conditions
EARLY START TIMES- In the event the scheduled start time is earlier than 8:00, there will be a fee assessed. (starting at $40+ depending on time.)
TRAVEL EXPENSES – TRIAL & SPECIAL EVENT/ WEDDING DAY: Travel expenses and mileage will be charged at $1.50 per mile for the return journey from your location. You will be expected to cover all costs for hotel accommodation where it is not practical to travel on the day of your wedding i.e. limited time available or severe weather conditions have been forecast.
DEPOSITS AND PAYMENTS: Payment of a non-refundable, and non-transferable, 50% deposit is required before a date will be held. Deposit is 50% of all services being performed. Any deposit paid is deducted from the final balance and is not an upfront payment for trials. Trial costs are due at the time of the trial, or prior. The remaining balance is due 2 weeks before the wedding day. Should no payment be received I have the right to cancel all services for your wedding date and all fees will still be payable.
TRIALS: Trials are recommended for brides. Without a trial, I will not accept responsibility if a desired style or look does not meet expectations on the wedding day and a refund will not be offered. Prior notice must be given if you wish to cancel part of, or reschedule, an appointment. I reserve the right to cancel a booking following a trial, without a refund of the deposit, in circumstances where there is a mismatch in styles, approach, expectations and/or the client is uncooperative, not open to suggestions or makes me feel uncomfortable. It is advisable that you familiarize yourself with my work portfolio and ensure you are confident my capabilities and style are appropriate before securing a booking. I strive to ensure that all participants are happy with the results of a trial before I leave however, In the unlikely event that you, or any of your bridal party, decide after your trial that you are not satisfied, you are asked to contact me immediately so that I can resolve the matter. Refunds, retrials, or cancellations without charges are solely at my discretion.
IF YOU CANCEL OR CHANGE YOUR BOOKING: All contact, whether it be general inquiries or changes to a booking, must be from the bride/ client only. Changes to your booking by adding another person onto your original booking can only be accepted if time/resources allow on your special event/wedding .Adding extra people on the day, without prior warning, may jeopardize the quality of my work or delay the ceremony. You are required to give a minimum of 2 weeks’ notice should you wish to reduce numbers or services booked on your special event/ wedding day. After such time the full amount for services cancelled will still be payable. All payments are the responsibility of the bride/ client. In the unfortunate event that you have to cancel your booking completely I require a minimum of 2 weeks’ notice. After such time the full amount will still be payable by the specified date. Deposits are non-refundable. Should no payment be received I will proceed with legal action to recover losses.
IF I CANCEL OR CHANGE YOUR BOOKING: In the unlikely event that I cannot attend on the day of your wedding due to unforeseen and unfortunate events or circumstances, all payments will be immediately refunded (including deposit and trial fees). I will work with you to find an alternative reputable stylist/artist or salon to cater for your requirements however; any such booking will remain solely the responsibility of yourself. If I am made to feel uncomfortable in anyway, or mistreated, or if anyone becomes abusive/violent or displays any offensive behavior, I have the right to cancel the contract without refund. In the event of extreme weather conditions where the ‘Met office’ has issued a ‘Red’ warning, I reserve the right to cancel your booking. I will refund all monies as a gesture of goodwill, excluding trial costs and deposit.
IN THE EVENT OF DELAYS EXPERIENCED ON THE DAY: If I experience unforeseen delays which are out of my control refunds will not be given in the event that one or more services are forfeited as a result and no compensation will be offered if I overrun. If you are aware of factors, which could delay or hinder my journey, such as diversions, road closures, speed restrictions, match days, market days, etc.; please advise me as soon as possible so I can factor this into my route. No refund or compensation will be offered for delays caused by other wedding vendors, guests, or members of the bridal party. A minimum of 45 minutes will be allocated for hair or makeup application per person. If you suspect any member of your bridal party may pose as a challenge in any way, they are encouraged to have a trial to avoid potential delays on the day.
CLIENT OBLIGATIONS – TRIAL & SPECIAL EVENT/ WEDDING DAY: You must ensure that I will be working in a suitable environment with adequate lighting, electricity points, and hand washing facilities. Please ensure every member of your party is aware of timings on the day and that they need to be, and remain, available. You are to inform me of any allergies or reactions prior to, or after, any makeup application or hair styling. If no known allergies are stated I cannot be held liable for any reactions, injuries, losses, damage, costs, claims and actions that may occur to you or any other member of your party. Prior to having makeup applied or hair styled please ensure you and your party are prepared, to avoid leaving the chair whilst I am working. Please ensure contact lenses are applied (if applicable), before sitting in the chair. Also make sure you are make-up free, (I will prep your skin.) On A wedding day, time is of the essence. Please ensure hair is clean, completely dry, and free from product. I advise washing the night before and avoiding heavy conditioners. If any of your bridal party have wet hair they will be expected to dry it thoroughly before I start. Please do not eat or speak on your mobile phone during makeup application. Please do not sit children/babies on your lap whilst having your hair styled or make-up applied. For their own safety please ensure that children are kept away from my styling tools and products at all times. Styling irons are extremely hot, and hazardous, and I will not be held responsible if a child is injured as a result of the parent or care taker not being present.
PHOTOGRAPHY & IMAGE COPYRIGHT: It is imperative that I continue to update my portfolio and demonstrate my work to future prospective brides. Please let me know in advance if you do not wish to be photographed or if you are not happy for me to use your images for marketing purposes. I do not show images from trials until after the wedding day and you will not be tagged in any such image on social networking sites, but are welcome to tag yourself. I refrain from asking for ‘before & after’ photos but are very grateful for volunteers. I am happy to be photographed on your wedding morning however, any photo image incorporating me in action, or my hair and/or make-up design, on the internet or on any other advertisement, must make reference or credit me as the hair and/or makeup artists.
Thank you for your understanding and cooperation. If you have any further questions please contact me.